IndiThrob respects your privacy and uses personal information only as needed to operate the store, process orders, provide support, improve services and meet legal or security requirements.
About IndiThrob
IndiThrob is a consumer-facing apparel brand owned and operated by Arpit Ashok Dube, trading as ProRux Technical Textile Inc.
Information we may collect
This can include your name, email, mobile number, billing and shipping address, order details, payment status or transaction references, website activity, device/browser information and customer-support communication.
How information is used
- Processing, confirming and delivering orders.
- Providing shipping, exchange and customer-support updates.
- Managing returns, exchanges, refunds and product claims.
- Improving the website, products and customer experience.
- Fraud prevention, security, analytics and legal compliance.
- Marketing communication where permitted.
Cookies, analytics & advertising
Our store may use cookies, analytics tools, pixels and similar technologies, including services such as Google Analytics, Google Tag Manager and Meta tools, to understand website performance and marketing effectiveness.
Service providers
Necessary information may be shared with trusted payment, courier, hosting, technical, analytics, marketing or customer-support providers, and with authorities where legally required. IndiThrob does not sell your personal information.
Payments
Sensitive card, UPI, net-banking or other payment credentials are handled by secure third-party payment providers according to their own policies. IndiThrob does not store complete payment credentials on its servers.
Data security & retention
Reasonable safeguards are used to protect information. Records may be retained as needed for orders, support, accounting, security, disputes and legal obligations.
Your choices
You may request access, correction or deletion of personal information where applicable, and may opt out of promotional communication using available unsubscribe options or by contacting us.
Product claim evidence
For damage, defect, missing-item or wrong-product claims, we may request images and a clear unboxing video. This evidence is used only for claim verification and customer support.
Contact
Email privacy or data questions to info@indithrob.com. You can also contact us at +91 93283 92023.
Correspondence address: Unit No-204, One West, Nr Priya Cinema, Sevasi-Bhayli Canal Road, Sevasi, Vadodara - 391101, Gujarat, India.